CreditPoint is a critical weapon in the collection manager's fight to reduce DSO and the resulting cash flow issues. The key to successfully managing the collections process is a systematic workflow that captures all critical data while allowing collectors to develop unique collection strategies for each account. Having a collections automation strategy in place helps the collector know what to do when making a customer call. Additionally, collectors can easily manage and track payment promises and customer disputes through detailed call notes and invoice data. This combination of a systematic approach and thorough documentation will ultimately reduce DSO and improve cash flow.
Collection Features
"CreditPoint's solutions and expertise have helped us reduce our bad debt from $12-18 million per year to $3 million per year."
- 6 Year Customer, Global Integrated Energy Company