Collections Workflow Management – Get More Done in Less Time

If the average S&P company reduces DSO by 1 day it would free up $31 million in cash….

CreditPoint is a critical weapon in the collection manager’s fight to control DSO and the resulting cash flow issues. CreditPoint gives you the ability to flag potential problems and take necessary steps before slow pays affect cash flow. With CreditPoint, the collections department can target problem accounts early, ensuring that payment occurs according to terms, documenting disputes, and tracking promises to pay.

Customize Collections Strategies
Not every customer requires the same action to achieve collection. CreditPoint allows you to create an unlimited number of collection strategies and assign strategies to customers based on your business needs. Having a strategy in place helps the collector know what to do when making a customer call. Each strategy can contain a unique process including phone calls, dunning letters and assignment to collection agencies. The credit risk assigned to a customer, along with the customer’s credit and payment history, are key factors in establishing an effective collection strategy.

Using CreditPoint, collectors can easily manage and track payment promises and customer disputes while they are logging calls.

Collectors must focus on reducing Accounts Receivable— for them, time is literally money. CreditPoint allows collectors to get down to business by automating the manual tasks required to prioritize, organize and start each day.

Daily tasks are summarized on a single screen and are listed by priority, along with the collection strategies you establish for each customer. Workload can be balanced by a round-robin assignment of customers to collectors when a default collector is not established.

Daily tasks will appear in a summarized work queue, itemized by customer priority. In one window, a collector can view a complete list of all collections activities. The collection team can readily access all activity on each customer, resulting in better departmental communication and a built-in training tool for new staff members.

Rapid Return on Investment
The automation benefits of CreditPoint will not only simplify your life, but provide a rapid return on investment to your company. Our consultative approach will quickly assist you in identifying the time savings and resulting return on investment.

Risk Free Trial
Promises are one thing; proof through action is another. Try CreditPoint and see the results: lower costs, improved inter-department communication, and increased cash flow. Ask about a risk-free trial and demonstration by calling 866-481-4435.